A server or storage system is faulty
We diagnose the fault, send you a written report, and quote the repair or replacement before any work begins.
Hardware diagnosis and repairSmartsecure Business Solutions Limited maintains servers, storage and networks for organisations in Nigeria and Africa, and documents every system we touch so your team is never guessing.
What we look after for clients
You do not need to know which service you need. Pick the situation that sounds like yours and we will take it from there.
We diagnose the fault, send you a written report, and quote the repair or replacement before any work begins.
Hardware diagnosis and repairWe test restores, write the recovery plans, and give you records that stand up in an audit.
Backup and disaster recoveryA scheduled maintenance contract with defined visits and call-out support when something fails between visits.
Infrastructure maintenanceWe survey the current site, plan the space at the new one, and manage the move of equipment and networks.
Site surveys and relocationHands-on training on the platform you run, over several days, with course material your team keeps.
Technical trainingTechnical proposals, system documentation and audit reports written so decision makers can act on them.
Proposals and documentationThe same engineers work at every level. You decide how much of the load we carry.
A site survey, a written findings report and a priced proposal. You decide what to do next, with or without us.
For teams that need a clear picture first
Scheduled maintenance visits, fault diagnosis and repairs, with reports after every visit.
For teams that run their own IT but need cover
We take on day-to-day care of your infrastructure and send you the records you need for audits and reviews.
For teams without in-house capacity
Every engagement follows the same four steps, and each one ends with a document you can keep.
We visit, inspect the equipment and record what you have and what condition it is in.
You receive a written proposal with scope, timeline and a priced bill of items.
Our engineers carry out the work on the agreed schedule and report on progress.
We hand over reports and updated records so the next engineer can pick up where we stopped.
We write for each of the people who sign off or rely on the work.
| If you own | The question you need answered | What we give you |
|---|---|---|
| IT operations | Will this keep running, and who do I call when it does not? | Maintenance schedule, named engineer and a fault-reporting route |
| Compliance and audit | Can I show that the control actually ran? | Restore test records and ISO-aligned documentation |
| Procurement | What am I buying and when do I pay? | Itemised proposal with scope and timeline in writing |
| Management | Is it worth doing, and what happens if we wait? | A plain-language summary with the options and the risks |
Smartsecure Business Solutions Limited is an IT services and managed services company based in Abuja and Lagos. We work directly with clients on infrastructure, and we write up everything we do.
Premium Plaza, Suite C22, Plot 759, Kubwa Extension, Opposite Army Estate Road, Abuja
122 Mushin Road, Isolo, Lagos
You see what is covered and what it costs before we start.
Real engineers delivering practical IT solutions and technical support.
Reports, diagnosis notes and updated records come with every job.
A named person owns your job from survey to handover.
Whether you are evaluating a systems integration partner or ready to start a project, our offices in Abuja and Lagos are ready to help. Reach out or drop by, and we will save you a seat.
Premium Plaza, Suite C22
Plot 759, Kubwa Extension
Opposite Army Estate Road, Abuja
122 Mushin Road, Isolo, Lagos
Already a client with a fault? Choose "Report a fault" in the form.